appointments
Appointments are strongly suggested. We do take walk-ins when there is availability.
Please arrive early for your appointment. If you are late it may be necessary to reschedule. Your stylist will do their best to accommodate you.
Please allow a minimum of 24 hours notice to any changes or cancellations to your appointment. All appointments cancelled after this time period are subject to a 50% charge for missed services.
We understand emergencies arise and life happens. Please call when possible.
children
High Horse Salon is a cozy space that aims to offer our clients a laid back and relaxing atmosphere. Because of this and safety reasons we strongly discourage children under the age of 12 in the salon.
cell phones
Please silence your phone. If possible, please refrain from talking on your phone for the duration of your appointment.
gift certificates
Gift certificates are non refundable and may not be redeemed for cash. Gift certificate must be present at the time of service.
payment
We accept cash or venmo.
We do not offer refunds for services or products